Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-la-paloma-texas.primarycareaid.com (hereinafter referred to as “Home Care Services La Paloma Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, handling, and processing of personal information in adherence to various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Consumer Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://home-care-services-la-paloma-texas.primarycareaid.com
  2. Mobile and desktop applications associated with our services
  3. Online services and products offered by Home Care Services La Paloma Texas
  4. Interactions between our users and our support team, whether via email, phone, or text messages

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies governing data collection and usage, so we encourage you to review them before engaging with such services.

Data Collection Practices

Types of Personal Data Collected:

  1. Account Information: Details related to your user account creation, including usernames, passwords (hashed and salted), and profile settings.
  2. Payment Information: Credit/debit card details, billing addresses, and transaction history for processing payments and refunds.
  3. Financial Information: Savings or investment preferences, income levels, and other financial data relevant to our services’ personalization.
  4. Purchase Information: Products or services bought from us, including quantities, prices, and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, advertising IDs, and mobile network information for delivering targeted content and analytics.
  6. Location Data: GPS coordinates and location-based services data to provide location-specific services and personalized recommendations.
  7. Feedback: Your responses to surveys, feedback forms, or product reviews you choose to share with us.
  8. Social Media Information: Publicly accessible data from social media platforms when you interact with our content or engage with our pages.
  9. Product Information: Details about products or services you browse, search for, or purchase on our platform.

We gather this data through various methods:

  • User input forms and profiles
  • Automated tracking technologies, such as cookies and similar technologies (explained in detail below)
  • Third-party service providers who assist us in processing personal data, bound by confidentiality agreements

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our site, such as page navigation and access to secure areas.
  • Preference Cookies: Tailored settings and preferences you’ve chosen, like language selection or theme settings.
  • Analytics Cookies: Used by our analytics providers to collect information about your use of our website, including the number of visitors, bounce rates, and popular pages.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies. Please note that disabling certain cookies may impact your user experience on our site.

Data Retention and Deletion

Home Care Services La Paloma Texas retains personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After the retention period expires, or upon your request for deletion, we will securely delete or anonymize your personal information unless we are legally obliged to retain it.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under 18 years of age. Our services are directed at adults, and we encourage parents and legal guardians to supervise their child’s online activities and use of our platform.

Your Data Rights (Depending on Your Location)

The privacy regulations in different jurisdictions grant individuals certain rights regarding their personal data:

  • Access: You have the right to request access to your personal information we hold, along with details about how it is being processed.
  • Rectification: You can ask us to correct any inaccurate or incomplete personal data we have about you.
  • Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal data.
  • Restriction: You might opt to restrict the processing of your data for specific purposes.
  • Data Portability: You can receive your personal information in a structured, commonly used format or transfer it to another controller.
  • Objection: You have the right to object to the processing of your data for certain purposes, such as direct marketing.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your request as soon as possible and within the timeframes specified by applicable law.

Changes to Privacy Policy

Home Care Services La Paloma Texas reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Us

For any questions related to privacy, data security, or to exercise your rights as described in this policy, please contact our Data Protection Officer:

  • Email: [email protected]
  • Mail: Privacy Policy Inquiries, Home Care Services La Paloma Texas, [Address], [City, State, Zip Code]